AgentOperationsTroubleshooting
Missing channel account
What to do when the project binds a channelAccountId that does not exist
Missing channel account
If the project references a channelAccountId that does not exist, the chat channel will not work correctly.
What to verify
- whether the ID in
downcity.jsonis spelled correctly - whether that account really exists at the global level
- whether the agent was restarted after the change
If a team maintains several agents long-term, standardizing account ID naming early reduces troubleshooting cost a lot.